1.1 Client means person, firm or company that purchases or agrees to
purchase goods or services from the company.
1.2 Company means
1.3 Goods or Services means the item supplied by
the company as specified on the order form.
1.4 Contract means a
contract for the supply of goods and services by B&P Interactive Limited.
2. Terms &
2.1 These terms and conditions apply to all
contracts for the sale and supply of goods and services by Netfora Limited to
the exclusion of all other terms and conditions which the client may purport to
2.2 By completing the order form, orders by the mode of
telephone or logging into your account/ uploading files the client will be
deemed to have accepted and agreed to these terms and conditions.
2.3 Any variation of the terms and conditions shall be inapplicable
unless agreed in writing by the company.
2.4 We the company reserve
the right to amend and update these terms and conditions at anytime without
3.1 The company agrees to provide the service to the client to the
extent described in the client agreement from and according to the terms and
conditions of this contract. The service level shall be deemed incorporated in
to this contract.
3.2 If the client's bandwidth or processor usage
reaches the point where it has an adverse affect on other clients we the
company reserve the right to disable services until you can reduce your usage.
3.3 Each account includes a set amount of bandwidth, if you use
more than this amount then you agree to pay for this bandwidth at a the rate of
£8 per 1Gb of usage.
3.4 The company cannot guarantee any
level of service, although any problems will be solve as soon as possible.
4. Price & Payment
4.1 Payment by the client will be on a yearly basis.
4.2 Payment is due each anniversary month or year following the date the
account was established. Clients will automatically be charged again at the end
of their period unless closure notification has already been given.
4.3 Payment on a monthly basis will be by credit card.
The company reserves the right to vary the amount payable (monthly or yearly)
from time to time, however we will give you 30 days prior written notice of any
4.5 We do not offer any form of credit to clients.
4.6 If the client's service or account is activated before payment
is made then payment must be sent in full.
4.7 If payment is not
made and received in full within 7 days from the completion of the agreement
all technical support for the site will be revoked. If payment is still not
made in the following 7-day period the client's account will be deleted from
out servers and all DNS services will stop.
4.8 Any returned
cheques to clients will incur an administration fee of £35.00.
4.9 The company has no obligation to carry out any work until full
payment in advance has been received in clear funds.
4.10 All web
hosting accounts come with a 30 day money back guarantee from date of purchase,
this excludes SSL certificates, domains or any other services offered. To claim
you must within 30 days from date of purchase request cancellation and refund
using the support request system on the control panel. Renewal orders of
existing accounts are not covered by this guarantee.
5.1 The initial term of this contract shall be the period described in
the above and shall commence on the date of acceptance by the client.
Thereafter the contract will continue on a monthly or yearly basis unless
terminated according to the provisions below.
5.2 All account
cancellations must requested by through the support system on the control panel
with at least 7 days notice. Notifications must include user name, principal
contract name and reason for cancellation. Third party cancellations are not
5.3 We the company reserve the right to cancel your
account at anytime without notice.
5.4 If your account is closed
under 6.0, all files will be deleted.
5.5 Any attempt to use the
Control Panel for purposes other than its intended use will result in your
account being. terminated.
5.6 Any improper use by the client under
any sections under 6.0 may result in immediate termination of the Company's
5.7 If a client has ordered a service on an annual or
monthly subscription the company expect the client to commit for this period of
time. If the client cancels their account within this service period, we the
company will not make any refunds for any unused portions of the client's
account. Whilst the company does not offer refunds the client have no
obligation to continue using our service.
6. Improper Use
6.1 The company's service may only be used for lawful purposes by the
6.2 Any breach of terms shall be deemed a material breach
of this contract and shall entitle the company to terminate the contract
irrelevant whether the client is aware of the content of any material so
transmitted or not.
6.3 We the company do not allow warez, File
distribution/streaming websites for example a website distributing
movies/music, software or MP3's, file backup storage, free hosting providers,
Hosting banners or graphics or cgi scripts for other websites, Storing
pages/files/data as a repository for other websites, porn sites or IRC Bots.
6.4 Clients may not store more data in their account than their
6.5 Your account should use no more than 10% of the
servers resources which may have a detrimental effect on other customers.
6.6 Clients must not participate in any form of unsolicited bulk
e-mailing or spam.
6.7 Your web space may only be used for hosting
web sites and files to be used with your web sites.
6.8 Clients may
not run server processes, such as talkers or IRC Bots from their login account.
6.9 Clients may not use FTP usage for webcam broadcasting purposes.
6.10 Any breach of the above provisions may result in an immediate
withdraw of service provided by the company, warnings will be given first if
posible to allow you to remove banned content.
7. Company's Liability
7.1 In no circumstances whatsoever will the company be liable for
economic, indirect or consequential loss arising from delays or service
interruptions or data loss.
7.2 The company will not be responsible
for loss occasioned by computer viruses, whether introduced by the Company's
software or otherwise.
7.3 To protect your privacy we will not
distribute your name or e-mail address to any third party.
the company reserve the right to remove material deemed inappropriate from your
web pages, without prior notice. Netfora Limited do not allow Warez, Illegal
MP3 websites, porn on their servers.
7.5 We the company shall not
be held liable for any loss or damage caused by the use, misuse, unavailability
or removal of services.
7.6 Whilst the company shall expeditiously
seek domain registration, the company shall not be liable in the event of the
domain having been registered by some other person by the time the company
seeks registration in which event a full refund will be paid to the client
without any other liability on the part of the company for loss by the client.
7.5 We the company shall not be held liable for any loss or damage
caused by the use, misuse, unavailability or removal of services.
8. Client's Liability
8.1 It is the client's responsibility to carry out computer virus
8.2 Data stored on our servers is backed up. It is the
responsibility of the client to keep independent backup files of important
data. We the company cannot be held responsible for any loss incurred from the
client's inability to backup any files.
8.3 Telnet shell accounts
are made available for editing and setting up your website. It is not a
development platform for issues unrelated to your website.
Clients must not leave their home directory at anytime
must not attempt to gain the privileges of another user.
interference with the following files will result in your telnet access being
removed -.bash_history - .bash_logout - .bash_profile - .bashvc
Clients may have commercial use of web and ftp space. This privilege must not
be abused. If the company believes that this or any other facilities have been
abused by the client, this will result in an immediate termination of their
8.8 Clients will be responsible for the content of their
page/s including obtaining the legal permission for any works they include and
ensuring that the contents of their page/s do not violate UK or any other laws
that are applicable.
8.9 The clients will be responsible for and
accept responsibility for any defamatory, confidential, secret or other
proprietary material available via their page/s
8.10 When seeking
domain registration, the client will be responsible when placing an order to
ensure that the domain has not been registered by some other person.
9. Password Security
9.1 The client will be given a login account, which is for personal
use only. Clients must not divulge their password to any other people.
9.2 The client shall taken reasonable precautions to ensure that it is
not discovered by other people.
9.3 The company reserves the right
to change the password in the event of any suspected security breach.
© Netfora Limited